Thank you for shopping at Nushaf! We value your trust and strive to provide high-quality products and excellent customer service. Please read our Refund and Return Policy carefully before making a purchase.

Returns

We accept returns within 7 days of the delivery date. To be eligible for a return, your item must:

  • Be unused, unwashed, and in its original condition

  • Have all original tags and packaging intact

  • Be accompanied by a valid proof of purchase (order confirmation or receipt)

We reserve the right to refuse returns that do not meet these conditions.

.

Non-Returnable Items

Please note that the following items are non-returnable:

  • Sale or discounted items

  • Customized or altered products

  • Accessories (if applicable)

  • Items purchased using a promotional code

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days, and the amount will be returned via your original method of payment.

Shipping costs are non-refundable. If you receive a refund, the return shipping fee (if applicable) will be deducted from your refund.

Exchange Policy

We currently do not offer exchanges. If you would like a different size or item, please return the original product and place a new order.

How to Initiate a Return

To initiate a return, please contact our customer support at:

📧 Email: support@nushaf.com
📞 Phone: +44 7352977828

Include your order number and reason for return in the email. Our team will respond with instructions on how to return the item.